Cookies help us to understand how you use our website so that we can provide you with the best experience when you are on our site. To find out more, read our privacy policy and cookie policy.
Manage Cookies
A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytics cookies:
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
Share on FacebookShare on TwitterShare on LinkedinEmail this link
Your views matter. Watch the videos below to find out more.
Our CPP Application
Aurora Energy chief executive Richard Fletcher answers questions about our CPP Application which was submitted 12 June 2020.
Consultation summary
We asked our customers and the community for their views on our future investment plans. Here’s what you told us. Thanks for participating in our consultation and sharing your views.
We have taken your feedback into consideration as we finalised our application for review by the sector regulator, the Commerce Commission. You will have a further opportunity for feedback when the Commerce Commission holds its own consultation in late 2020.
Consultation closed
Thanks for your feedback on our future investment plans. Aurora Energy chief executive Richard Fletcher explains what happens next.
Aurora Energy - How does electricity get to you?
Our job is to deliver power from the national grid through our network to 90,000 homes, farms and businesses. How exactly does electricity get from where it's made to where you can use it? Watch this video to find out.
Aurora Energy Your Network, Your Say
Aurora Energy Chief Executive Richard Fletcher explains why your views are important to the future of our electricity network.
Introducing the Customer Advisory Panel (CAP)
We’re excited to introduce the members of our independent Customer Advisory Panel members. We’re very fortunate to have such a diverse and experienced group of people representing the views of electricity consumers on our network.
CAP Session Two, August 2019
The Customer Advisory Panel held its second session on 13 August 2019.
The panel discussed service expectations with a focus on reliability, customer service initiatives and how pricing is set.
CAP Session Three, September 2019
The third Customer Advisory Panel held in September 2019 discussed future trends for the region, in technology and a transition to a low-carbon economy.
Interview with CAP Panel member Anna Mickell, September 2019
Anna Mickell reflects on the third Customer Advisory Panel held in September 2019 that discussed future trends.
CAP Session Four, November 2019
The fourth Customer Advisory Panel held in November 2019 discussed Aurora Energy's draft plan for future network investment, released for public consultation the week before.
Your views matter. Watch the videos below to find out more.
Our CPP Application
Aurora Energy chief executive Richard Fletcher answers questions about our CPP Application which was submitted 12 June 2020.
Consultation summary
We asked our customers and the community for their views on our future investment plans. Here’s what you told us. Thanks for participating in our consultation and sharing your views.
We have taken your feedback into consideration as we finalised our application for review by the sector regulator, the Commerce Commission. You will have a further opportunity for feedback when the Commerce Commission holds its own consultation in late 2020.
Consultation closed
Thanks for your feedback on our future investment plans. Aurora Energy chief executive Richard Fletcher explains what happens next.
Aurora Energy - How does electricity get to you?
Our job is to deliver power from the national grid through our network to 90,000 homes, farms and businesses. How exactly does electricity get from where it's made to where you can use it? Watch this video to find out.
Aurora Energy Your Network, Your Say
Aurora Energy Chief Executive Richard Fletcher explains why your views are important to the future of our electricity network.
Introducing the Customer Advisory Panel (CAP)
We’re excited to introduce the members of our independent Customer Advisory Panel members. We’re very fortunate to have such a diverse and experienced group of people representing the views of electricity consumers on our network.
CAP Session Two, August 2019
The Customer Advisory Panel held its second session on 13 August 2019.
The panel discussed service expectations with a focus on reliability, customer service initiatives and how pricing is set.
CAP Session Three, September 2019
The third Customer Advisory Panel held in September 2019 discussed future trends for the region, in technology and a transition to a low-carbon economy.
Interview with CAP Panel member Anna Mickell, September 2019
Anna Mickell reflects on the third Customer Advisory Panel held in September 2019 that discussed future trends.
CAP Session Four, November 2019
The fourth Customer Advisory Panel held in November 2019 discussed Aurora Energy's draft plan for future network investment, released for public consultation the week before.
