Videos

Share on Facebook Share on Twitter Share on Linkedin Email this link

Your views matter. Watch the videos below to find out more.

Our CPP Application

Aurora Energy chief executive Richard Fletcher answers questions about our CPP Application which was submitted 12 June 2020.

Consultation summary

We asked our customers and the community for their views on our future investment plans. Here’s what you told us. Thanks for participating in our consultation and sharing your views.

We have taken your feedback into consideration as we finalised our application for review by the sector regulator, the Commerce Commission. You will have a further opportunity for feedback when the Commerce Commission holds its own consultation in late 2020.

Consultation closed

Thanks for your feedback on our future investment plans. Aurora Energy chief executive Richard Fletcher explains what happens next.

Aurora Energy - How does electricity get to you?

Our job is to deliver power from the national grid through our network to 90,000 homes, farms and businesses. How exactly does electricity get from where it's made to where you can use it? Watch this video to find out.

Aurora Energy Your Network, Your Say

Aurora Energy Chief Executive Richard Fletcher explains why your views are important to the future of our electricity network.


Introducing the Customer Advisory Panel (CAP)

We’re excited to introduce the members of our independent Customer Advisory Panel members. We’re very fortunate to have such a diverse and experienced group of people representing the views of electricity consumers on our network.


CAP Session Two, August 2019

The Customer Advisory Panel held its second session on 13 August 2019.

The panel discussed service expectations with a focus on reliability, customer service initiatives and how pricing is set.

CAP Session Three, September 2019

The third Customer Advisory Panel held in September 2019 discussed future trends for the region, in technology and a transition to a low-carbon economy.

Interview with CAP Panel member Anna Mickell, September 2019

Anna Mickell reflects on the third Customer Advisory Panel held in September 2019 that discussed future trends.

CAP Session Four, November 2019

The fourth Customer Advisory Panel held in November 2019 discussed Aurora Energy's draft plan for future network investment, released for public consultation the week before.

Your views matter. Watch the videos below to find out more.

Our CPP Application

Aurora Energy chief executive Richard Fletcher answers questions about our CPP Application which was submitted 12 June 2020.

Consultation summary

We asked our customers and the community for their views on our future investment plans. Here’s what you told us. Thanks for participating in our consultation and sharing your views.

We have taken your feedback into consideration as we finalised our application for review by the sector regulator, the Commerce Commission. You will have a further opportunity for feedback when the Commerce Commission holds its own consultation in late 2020.

Consultation closed

Thanks for your feedback on our future investment plans. Aurora Energy chief executive Richard Fletcher explains what happens next.

Aurora Energy - How does electricity get to you?

Our job is to deliver power from the national grid through our network to 90,000 homes, farms and businesses. How exactly does electricity get from where it's made to where you can use it? Watch this video to find out.

Aurora Energy Your Network, Your Say

Aurora Energy Chief Executive Richard Fletcher explains why your views are important to the future of our electricity network.


Introducing the Customer Advisory Panel (CAP)

We’re excited to introduce the members of our independent Customer Advisory Panel members. We’re very fortunate to have such a diverse and experienced group of people representing the views of electricity consumers on our network.


CAP Session Two, August 2019

The Customer Advisory Panel held its second session on 13 August 2019.

The panel discussed service expectations with a focus on reliability, customer service initiatives and how pricing is set.

CAP Session Three, September 2019

The third Customer Advisory Panel held in September 2019 discussed future trends for the region, in technology and a transition to a low-carbon economy.

Interview with CAP Panel member Anna Mickell, September 2019

Anna Mickell reflects on the third Customer Advisory Panel held in September 2019 that discussed future trends.

CAP Session Four, November 2019

The fourth Customer Advisory Panel held in November 2019 discussed Aurora Energy's draft plan for future network investment, released for public consultation the week before.