• Customer Advisory Panel Independent Report

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    The Customer Advisory Panel has prepared an independent report with its response to our proposed future investment plans set out in our consultation document.

    The full independent report of the Customer Advisory Panel is available here.

    Customer Advisory Panel independent report cover page




  • Customer Advisory Panel Session 4, November 2019

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    The fourth Customer Advisory Panel held in November 2019 discussed Aurora Energy's draft plan for future network investment, released for public consultation the week before.


  • Interview with Customer Advisory Panel member Anna Mickell

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    Panel member Anna Mickell reflects on the third Customer Advisory Panel held in September 2019 that discussed future trends.

  • Customer Advisory Panel Session 3, September 2019

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    The Customer Advisory Panel held its second session on 24 September 2019. The panel discussed future trends for the region, in technology and a transition to a low-carbon economy.

  • Customer Advisory Panel Session 2, August 2019

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    The Customer Advisory Panel held its second session on 13 August 2019. The panel discussed service expectations with a focus on reliability, customer service initiatives and how pricing is set.

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