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My role is to structure Aurora Energy’s consultation so that we hear from a wide range of customers and stakeholders, that we engage in a way that is accessible and clearly understood, and that the lines of communication stay open. I look forward to hearing from you.
My role gives me general oversight our engagement with customers and stakeholders. I am responsible for making sure all of our engagement is genuine. My personal objective is for Aurora Energy’s engagement to be a meaningful opportunity for customers and stakeholders to share their insights and preferences on our future plans. We’re committed to hearing from as many of our customers as possible.
My role gives me general oversight of pricing for our distribution services (or what you pay in line charges) and meeting our regulatory requirements. I want to understand what services customers value most including what level of reliability they expect at what price.
My area of responsibility is developing the long term plans for the electricity network and managing the network assets over their lifetime. Before we make long term planning decisions, I want to hear what customers’ expectations and priorities are, particularly around network safety, resilience and reliability and future energy choices.