Aurora Energy is the electricity network supplying homes, farms and businesses in Dunedin, Central Otago and Queenstown Lakes.
Our job is to deliver power from the national grid through our network of poles and wires to 90,000 customers across our network.
We build, maintain and upgrade the poles, power lines, underground cables, substations and other equipment that deliver power.
Over the next ten years, Aurora Energy plans to invest more than $700 million in renewing, upgrading and maintaining the network to provide safe and reliable electricity supply.
The key services we provide the Otago community include:
- Delivering electricity through poles and wires to your home or business
- Providing an emergency response in the event of outages
- Clearing trees away from network power lines for safety and reliability.
We're not the only ones responsible in connecting your home with electricity. Several companies work together to supply your electricity, from generation and transmission to sending you your power bill.

Our prices are regulated
What we charge for our services is regulated by the Commerce Commission.
You pay the cost of providing these distribution services in the line charge component of your power bill, although this cost is not usually shown separately on your bill.
As a distribution company, Aurora Energy makes up approximately 24% of a typical household power bill (averaged across the network).

Every five years, the Commerce Commission sets the total that can be charged and minimum service levels for each regulated electricity distribution business in New Zealand - known as the default price-quality path. The current five-year period ends 31 March 2020.
The Commerce Commission will set the default price-quality path for the next five year period 1 April 2020 – 31 March 2025 by November 2019.
Aurora Energy is the electricity network supplying homes, farms and businesses in Dunedin, Central Otago and Queenstown Lakes.
Our job is to deliver power from the national grid through our network of poles and wires to 90,000 customers across our network.
We build, maintain and upgrade the poles, power lines, underground cables, substations and other equipment that deliver power.
Over the next ten years, Aurora Energy plans to invest more than $700 million in renewing, upgrading and maintaining the network to provide safe and reliable electricity supply.
The key services we provide the Otago community include:
- Delivering electricity through poles and wires to your home or business
- Providing an emergency response in the event of outages
- Clearing trees away from network power lines for safety and reliability.
We're not the only ones responsible in connecting your home with electricity. Several companies work together to supply your electricity, from generation and transmission to sending you your power bill.

Our prices are regulated
What we charge for our services is regulated by the Commerce Commission.
You pay the cost of providing these distribution services in the line charge component of your power bill, although this cost is not usually shown separately on your bill.
As a distribution company, Aurora Energy makes up approximately 24% of a typical household power bill (averaged across the network).

Every five years, the Commerce Commission sets the total that can be charged and minimum service levels for each regulated electricity distribution business in New Zealand - known as the default price-quality path. The current five-year period ends 31 March 2020.
The Commerce Commission will set the default price-quality path for the next five year period 1 April 2020 – 31 March 2025 by November 2019.